Helping the UK’s Drive to Net Zero by Enabling National Grid’s Multi-Site Strategy
National Grid
National Grid operated four separate Content Management Systems across business units, creating operational inefficiencies and inconsistent user experiences.
The Challenge
Their primary website suffered from poor mobile navigation, contained over 250 outdated pages, and lacked flexibility for rapid content updates. The organisation needed to consolidate these systems, improve usability, and reduce development costs while preparing infrastructure to migrate their US site to the same platform.
Strategic Platform Consolidation
Rather than modifying existing infrastructure, a complete rebuild using Acquia’s Site Studio was implemented. This eliminated technical debt and streamlined four CMS platforms into one consolidated system.
Enhanced User Experience
Redesigned mobile navigation to eliminate overlapping issues. Removed 250+ outdated pages through comprehensive content audit. Implemented design consistency and UX standards platform-wide.
Low-Code Development
Site Studio’s visual interface enabled rapid page creation and editing, reduced development resource dependency, and allowed content teams to build complex layouts independently with reusable design patterns.
“The new platform provides us with the agility and scalability we need to continuously improve our user experience while significantly reducing our operational complexity. We now have a modern, future-proof foundation that enables us to focus on innovation rather than maintenance.”
— National Grid Digital Team